Refund Policy

Version 1.0

Thanks for making purchases at www.wheresworldo.com operated by Confidia Software Ltd.

We offer a full money-back guarantee for all purchases made on our website. If you have changed your mind about the ticket pack that you have purchased from us and you have not used any of the tickets, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase, provided the tickets have not been used. If any tickets have been used, we reserve the right to offer a pro-rata refund on the remaining tickets.

After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the game in the first two weeks after their purchase to ensure it meets your expectation.

If you have any additional questions or would like to request a refund, feel free to contact us at support@confidia.dev